Remote Enterprise Account Manager — Growth & Renewals

TeamViewer; Baltimore (MD); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Remote work

Stock options

Flexible PTO

401(k) with match

Health insurance

Job summary

TeamViewer, a leading Digital Workplace platform, seeks an Enterprise Account Manager to own a broad book of ~100 Northeast enterprise customers with roughly $4M ARR. You will drive adoption, secure renewals, and expand across existing relationships.

You will collaborate with Account Executives on larger deals, maintain forecast accuracy, and ensure high levels of customer success across a wide book of accounts. Travel up to 40% domestic may be required.

Qualifications

• 2-4 years in Account Management, Customer Success, or a comparable customer-facing commercial role, ideally in B2B SaaS.
• Track record of retention and expansion targets, not just managing relationships.
• Discipline to run a wide book and prioritize across many accounts.
• Clear, direct communication with customers and internal partners, especially during handoffs between teams.
• Comfort with CRM hygiene and accurate forecasting as a core habit.
• Experience selling or supporting IT, security, or remote-connectivity software.
• History of partnering with Account Executives on larger deals.
• Multi-year and multi-product expansion experience.
• Domestic travel up to 40%.

Responsibilities

• Own a broad book of ~100 enterprise customers across the Northeast with roughly $4M ARR.
• Drive time-to-value by achieving meaningful adoption and ensuring healthy renewal forecasts.
• Identify expansion opportunities and upsell across existing relationships.
• Collaborate with Account Executives on larger deals while maintaining account health across the full book.

Skills

Account management

Customer success

SaaS sales

Forecasting

CRM management

Multi-product expansion

Communication

Collaboration with AEs

Travel planning

Tools

Salesforce

Job description

TeamViewer, a leading Digital Workplace platform, seeks an Enterprise Account Manager to own a broad book of ~100 Northeast enterprise customers with roughly $4M ARR. You will drive adoption, secure renewals, and expand across existing relationships.

You will collaborate with Account Executives on larger deals, maintain forecast accuracy, and ensure high levels of customer success across a wide book of accounts. Travel up to 40% domestic may be required.