Remote Enrollment Specialist - Patient Access & Outreach

Daymark Health Inc.; Santa Ana (CA); Remote; USD 60,000 - 70,000; Full time

Job summary

Daymark Health is seeking an Enrollment Specialist to be a frontline ambassador—making 50+ outbound calls daily, guiding patients through enrollment, and triaging inquiries to the right teams for a smooth, compassionate patient experience.

This fully remote role is based for candidates within Southern California, offers base pay around $60,000–$70,000 with a $10,000–$15,000 commission potential, and requires 3+ years in enrollment or high-volume call roles, strong communication, and comfort with

Qualifications

• 3+ years in enrollment, outreach, call center, or SDR roles with high phone volume
• Relational & empathetic approach to providers and patients
• Organized, proactive, and able to bring structure to dynamic situations
• Excited about startups and comfortable with frequent change
• Strong written and spoken communication skills
• Tech-savvy with CRM experience and ability to adapt to new systems
• Bilingual skills a plus

Responsibilities

• Make 50+ outbound calls per day to prospective patients and caregivers
• Guide patients through enrollment and surface goals/concerns
• Respond to inbound inquiries and triage to the right team
• Obtain consent, complete enrollment surveys, escalate urgent needs
• Share patient/provider feedback to internal teams
• Maintain a structured schedule to ensure patient access

Skills

Outbound dialing

Empathy & relationship

Organized & proactive

Startup mindset

Strong communication

Tech-savvy

Bilingual (plus)

Tools

Salesforce

Slack

Zoom

Google Suite

EHRs

Job description

Daymark Health is seeking an Enrollment Specialist to be a frontline ambassador—making 50+ outbound calls daily, guiding patients through enrollment, and triaging inquiries to the right teams for a smooth, compassionate patient experience.

This fully remote role is based for candidates within Southern California, offers base pay around $60,000–$70,000 with a $10,000–$15,000 commission potential, and requires 3+ years in enrollment or high-volume call roles, strong communication, and comfort with