Remote Enrollment Outreach Coordinator (Spanish-Speaking)

Medsien; United States; Remote; USD 27,552 - 48,216; Full time

Job summary

Medsien is seeking a Spanish/English bilingual Outreach Coordinator to drive patient outreach and enrollment remotely for U.S. programs. This 1099 contractor role focuses on building trust, explaining program benefits, and guiding enrollment.

You will engage with elderly and vulnerable patients, balance sales with compassionate care, and document interactions in Medsien's systems. This is a fully remote role with a mission-driven team.

Qualifications

• Fluent in Spanish and English with clear communication.
• Strong interpersonal skills and ability to build trust over the phone.
• Empathetic, patient-centric approach when engaging with patients.
• Comfortable working in a remote, high-volume outreach environment.

Responsibilities

• Connect with patients on Medsien platform by phone and educate them about enrollment.
• Build rapport, address concerns with empathy, and guide enrollment step-by-step.
• Manage call pipeline and follow up to ensure smooth enrollment.
• Document interactions and outcomes accurately in Medsien's systems.
• Collaborate with clinical operations to ensure patients are integrated into ongoing care programs.

Skills

Bilingual Spanish-English

Phone communication

Empathy

Remote work

Job description

Medsien is seeking a Spanish/English bilingual Outreach Coordinator to drive patient outreach and enrollment remotely for U.S. programs. This 1099 contractor role focuses on building trust, explaining program benefits, and guiding enrollment.

You will engage with elderly and vulnerable patients, balance sales with compassionate care, and document interactions in Medsien's systems. This is a fully remote role with a mission-driven team.