Remote Patient Enrollment & Engagement Associate

imaginepediatrics; EE. UU.; A distancia; USD 33.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision coverage

Health and dependent care accounts and

a company-funded HSA

401(k) with a 4% match

Disability and life insurance

20 days of paid time off, holidays,浮動休

paid new parent leave

Employee equity purchase program (elig

Descripción de la vacante

Imagine Pediatrics is seeking a remote enrollment and onboarding specialist to help families access care for children with complex health needs. You will support caregivers, conduct outreach, and coordinate with healthcare partners, traveling locally as needed.

The role requires healthcare experience, strong communication, and the ability to navigate social services; bilingual Spanish is preferred. Travel is local, and benefits include comprehensive coverage and PTO.

Formación

• At least 2 years in healthcare, care coordination, or related fields.
• Experience in a centralized contact center and patient-facing roles.
• Skilled in listening, communication, documentation, and problem solving.
• Able to work autonomously and collaboratively in a changing environment.
• Bilingual Spanish preferred; reliable internet and local travel.

Responsabilidades

• Research patient needs and barriers to enrollment for caregiver outreach.
• Call caregivers to explain the program and assist enrollment.
• Coordinate with healthcare professionals involved in a child's care.
• Handle calls from caregivers, health plan coordinators, and discharge planners.
• Engage with providers on in-person outreach to support enrollment.

Conocimientos

Healthcare experience

Care coordination

Patient engagement

Customer service

Communication

Problem solving

Team collaboration

Travel locally

Bilingual Spanish

Herramientas

CRM platform

Descripción del empleo

Imagine Pediatrics is seeking a remote enrollment and onboarding specialist to help families access care for children with complex health needs. You will support caregivers, conduct outreach, and coordinate with healthcare partners, traveling locally as needed.

The role requires healthcare experience, strong communication, and the ability to navigate social services; bilingual Spanish is preferred. Travel is local, and benefits include comprehensive coverage and PTO.