Remote Enrollment Advocate for Self-Direction

GT Independence; Minneapolis (MN); Hybrid; USD 42,000 - 62,000; Full time

Job summary

GT Independence seeks an Enrollment Specialist to support self-direction by educating consumers and facilitating enrollment in financial management services. This role requires coordinating with families, guardians, and support networks to complete enrollment in a timely manner.

The position emphasizes confidentiality, HIPAA compliance, and active participation in a collaborative team. Travel to community settings is frequent, with a remote office option and strong mission alignment.

Qualifications

• 1 year of experience in a related field
• Strong oral and written communication skills
• Personal computer skills, specifically Microsoft Office products
• Knowledge of principles and processes for providing customer service
• Strong ability to participate in a highly effective team
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

Responsibilities

• Conducts the enrollment process with the person served and their circle of support (i.e., families, guardians) in a timely manner.
• Ensures enrollment documents are complete and accurate.
• Recommends improvements to internal process/systems to prevent future issues and to enhance service experience.
• Maintains confidentiality and HIPAA compliance.
• Upholds company values and mission.
• Other duties as assigned.

Skills

Oral and written communication

Customer service

Team collaboration

Administrative procedures

Education

Associate/Bachelor in Business/ Human Services/ Social Work/ Marketing/ Communication

Experience relevant to the position

Tools

Microsoft Office

Job description

GT Independence seeks an Enrollment Specialist to support self-direction by educating consumers and facilitating enrollment in financial management services. This role requires coordinating with families, guardians, and support networks to complete enrollment in a timely manner.

The position emphasizes confidentiality, HIPAA compliance, and active participation in a collaborative team. Travel to community settings is frequent, with a remote office option and strong mission alignment.