Enrollment Specialist: Self-Direction Advocate (Remote)

GT Independence, LLC; Topeka (KS); Hybrid; USD 42,000 - 52,000; Full time

Job summary

GT Independence seeks an Enrollment Specialist to conduct face-to-face and virtual enrollments, educating consumers about self-direction and financial management services. This role supports individuals in choosing services and advocates for their self-direction rights.

The position requires strong communication, prior related experience, and the ability to collaborate with families and guardians in a remote and community-based setting across the country.

Qualifications

• 1 year of experience in a related field.
• Strong oral and written communication skills.
• Proficient with Microsoft Office products.
• Knowledge of customer service principles.
• Ability to work effectively in a team.
• Knowledge of administrative and clerical procedures and systems.

Responsibilities

• Conduct enrollment with the person served and their support circle in a timely manner.
• Ensure enrollment documents are complete and accurate.
• Recommend improvements to internal processes to enhance service experience.
• Maintain confidentiality and HIPAA compliance.
• Uphold GT Independence values and mission.
• Other duties as assigned.

Skills

Communication skills

Customer service

Teamwork

MS Office

Administrative procedures

Education

Associate degree or Bachelor’s Degree in Business, Human Services/Social Work, or Marketing/Communication

Tools

Microsoft Office

Job description

GT Independence seeks an Enrollment Specialist to conduct face-to-face and virtual enrollments, educating consumers about self-direction and financial management services. This role supports individuals in choosing services and advocates for their self-direction rights.

The position requires strong communication, prior related experience, and the ability to collaborate with families and guardians in a remote and community-based setting across the country.