Remote Energy Advisor - Educate & Upgrade Homes

CLEAResult; Colorado; Hybrid; USD 26,932 - 37,539; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid vacation, sick, personal and parental leave

Paid Volunteer Time

Employee Assistance Program

Access to on-demand training courses

Job summary

CLEAResult is seeking a customer support professional to assist property owners and contractors in Colorado. This role requires a strong customer service background and experience navigating CRM systems like Salesforce.

The ideal candidate will have 1–2 years of relevant experience, strong communication skills, and a desire to help customers improve energy efficiency. Key responsibilities include providing technical guidance and managing customer interactions effectively.

Qualifications

• 1–2 years of relevant industry experience with a Bachelor’s degree, or combination of education and work experience.
• Technical, sales, and/or customer-service experience preferred.
• Strong interest in residential energy efficiency and customer education.

Responsibilities

• Provide individualized assistance to property owners and contractors.
• Troubleshoot technical questions and provide installation guidance.
• Complete rebate processing and documentation review.
• Record customer interactions to meet program tracking requirements.
• Occasional travel within assigned areas for program needs.

Skills

Strong customer service background

Ability to explain technical topics clearly

Strong communication skills

Organization skills

Ability to use CRM systems

Ability to prioritize tasks

Comfortable working independently

Education

1–2 years of relevant industry experience with a Bachelor’s degree

Tools

Salesforce

Quickbase

Job description

CLEAResult is seeking a customer support professional to assist property owners and contractors in Colorado. This role requires a strong customer service background and experience navigating CRM systems like Salesforce.

The ideal candidate will have 1–2 years of relevant experience, strong communication skills, and a desire to help customers improve energy efficiency. Key responsibilities include providing technical guidance and managing customer interactions effectively.