Remote Endpoint Systems Engineer

Horizontal Talent; Santa Clara (CA); On-site; USD 67,502 - 117,096; Full time

Job summary

Horizontal Talent is seeking an experienced Desktop Engineer to join a remote end user computing team. You will design, deploy, and manage Windows desktop OS solutions and support Intune, MECM/SCCM, and co-management with strong security practices.

Responsibilities include software deployment, policy management, VPN access, and collaboration with cross-functional teams to improve employee technology experience. The role requires 3–5 years of enterprise IT desktop experience and a U.S.

Qualifications

• 3 to 5 years of experience supporting desktop engineering or similar enterprise IT environments.
• Strong understanding of Windows desktop operating systems and endpoint technologies.
• Hands-on experience with Intune and MECM/SCCM.
• Knowledge of hybrid join and co-management concepts.
• Experience with client VPN solutions.
• Working knowledge of Microsoft BitLocker, Microsoft 365, browsers, endpoint protection, and data loss prevention.
• Strong PowerShell scripting skills.
• Experience supporting Active Directory and Group Policy.
• Excellent troubleshooting, organization, and communication skills.
• Ability to manage multiple priorities and work effectively with cross-functional teams.
• Must be able to work with sensitive data and be a U.S. citizen.

Responsibilities

• Design, build, implement, maintain, and retire desktop operating system solutions.
• Support endpoint management tools and services, including software deployment, updates, compliance baselines, client health, and operating system deployment.
• Provide privilege management support for endpoint applications and executables using modern security tools.
• Collaborate with engineering, operations, support, and vendor teams to resolve issues and improve service delivery.
• Maintain endpoint security and management configurations such as policies and profiles.
• Serve as an escalation point for complex tickets and support internal customers with technical troubleshooting.
• Monitor service performance and recommend improvements to enhance uptime, efficiency, and user experience.
• Create and maintain documentation, including architecture materials, procedures, knowledge articles, test plans, and project plans.
• Evaluate new tools, applications, and processes, and recommend enhancements where appropriate.

Skills

End user computing

Desktop engineering

Windows OS

Intune

MECM/SCCM

Co-management concepts

VPN

PowerShell

Active Directory

Communication

Cross-functional teamwork

U.S. citizen

Education

Bachelor’s degree

Tools

Intune

MECM/SCCM

Power BI

Job description

Horizontal Talent is seeking an experienced Desktop Engineer to join a remote end user computing team. You will design, deploy, and manage Windows desktop OS solutions and support Intune, MECM/SCCM, and co-management with strong security practices.

Responsibilities include software deployment, policy management, VPN access, and collaboration with cross-functional teams to improve employee technology experience. The role requires 3–5 years of enterprise IT desktop experience and a U.S.