Senior Desktop Engineer - Windows, Mac, Linux & Chrome OS

TEKsystems; Foster City (CA); Hybrid; USD 100,289,000 - 143,270,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave

Job summary

TEKsystems is seeking a Desktop Engineer who will manage Windows, macOS, Ubuntu, and Chrome OS endpoints, drive endpoint management, identity access, security, and user support initiatives in a large enterprise.

You will work with Intune, Jamf, MECM/SCCM, and other platforms, implement SSO with Azure AD/Okta/Ping, and support Google Workspace, virtualization, and network connectivity.

This hybrid Foster City, CA contract role offers competitive pay and a comprehensive benefits package.

Qualifications

• 3+ years of experience in a Desktop Engineer, Systems Administrator, Endpoint Engineer, or advanced IT Support role.
• Experience supporting Windows, macOS, Ubuntu Linux, and Chrome OS in enterprise environments.
• Strong experience with Google Workspace administration and troubleshooting.
• Experience supporting virtualization technologies such as VMware, Parallels, VirtualBox, or similar platforms.
• Strong knowledge of Active Directory administration, including user, group, and access management.
• Experience configuring and troubleshooting Single Sign-On (SSO) solutions, including Azure AD, Okta, Ping, or similar identity providers.
• Hands‑on experience with endpoint management tools such as Intune, MECM/SCCM, Jamf, Landscape, or equivalent platforms.
• Working knowledge of networking fundamentals, including VPN, DNS, DHCP, TCP/IP, and wireless networking.
• Experience utilizing ITSM and collaboration platforms such as ServiceNow, Jira, and Confluence.
• Strong understanding of endpoint security best practices and user access controls.
• Excellent troubleshooting, analytical, and problem‑solving skills.
• Outstanding written and verbal communication skills.

Responsibilities

• Administer, support, and troubleshoot enterprise endpoint environments across Windows, macOS, Linux and Chrome OS.
• Provide Tier II/III desktop engineering support for complex hardware, software, OS, and app issues.
• Manage endpoint lifecycle activities: provisioning, configuration, deployment, patching, upgrades, decommissioning.
• Support endpoint management platforms such as Intune, Jamf, MECM/SCCM, Landscape or similar.
• Configure and troubleshoot identity and access management including AD/Azure AD/Okta/Ping and SSO.
• Administer Google Workspace and support accounts, access, and security settings.
• Support virtualization technologies including VMware, Parallels, VirtualBox, and related platforms.
• Develop and maintain automation scripts for endpoint administration, deployments, reporting, and support processes.
• Ensure endpoint security compliance through best practices, policies and controls.
• Troubleshoot network connectivity issues (VPN, DNS, DHCP, Wi‑Fi, remote access).
• Create and maintain technical documentation and knowledge bases.
• Utilize ServiceNow, Jira, and Confluence to manage incidents, requests, and projects.
• Collaborate with infra, security, and app teams to improve end-user experience.
• Perform root cause analysis and implement long‑term solutions.

Skills

Windows

macOS

Linux

Chrome OS

Troubleshooting

Communication

Customer service

Tools

Intune

MECM/SCCM

Jamf

Landscape

VMware

Parallels

VirtualBox

ServiceNow

Jira

Confluence

Active Directory

Azure AD

Okta

Ping

Job description

TEKsystems is seeking a Desktop Engineer who will manage Windows, macOS, Ubuntu, and Chrome OS endpoints, drive endpoint management, identity access, security, and user support initiatives in a large enterprise.

You will work with Intune, Jamf, MECM/SCCM, and other platforms, implement SSO with Azure AD/Okta/Ping, and support Google Workspace, virtualization, and network connectivity.

This hybrid Foster City, CA contract role offers competitive pay and a comprehensive benefits package.