Remote Endocrinology Scheduler | Patient Experience

bannerhealth; Arizona; Remote; USD 26,000 - 40,000; Full time

Job summary

Banner Health is seeking a Healthcare Scheduler to coordinate scheduling for physicians, facilities and practices across the system while ensuring a positive patient experience. This remote role supports a Monday–Friday schedule and requires strong customer service in a healthcare setting.

The position emphasizes accurate data collection, insurance verification, and clear communication with patients, providers, and clinical staff to ensure seamless appointments and payment clarity.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of customer service or related healthcare scheduling experience.
• Ability to use technology tools to access information and respond to inquiries.

Responsibilities

• Schedule medical appointments across the system coordinating patients, providers, facilities and payers.
• Use EMR/scheduling software to book appointments and manage resources.
• Obtain and verify patient demographics and insurance information for authorizations and referrals.
• Provide patients with appointment details, directions and estimated payment information.

Skills

Customer service

Scheduling

Call center

Communication

Typing

Education

High school diploma/GED

Tools

Electronic medical records (EMR) software

Job description

Banner Health is seeking a Healthcare Scheduler to coordinate scheduling for physicians, facilities and practices across the system while ensuring a positive patient experience. This remote role supports a Monday–Friday schedule and requires strong customer service in a healthcare setting.

The position emphasizes accurate data collection, insurance verification, and clear communication with patients, providers, and clinical staff to ensure seamless appointments and payment clarity.