Remote Employer Account Executive - Healthcare PBM

Prime Therapeutics; Lansing (MI); A distancia; USD 94.000 - 160.000; Jornada completa

Descripción de la vacante

Prime Therapeutics is seeking an Employer Account Executive for a remote role. You will manage relationships with plan teams, optimize pharmacy spend, and lead the renewal and expansion of Prime's products and services across assigned accounts.

Responsibilities include developing strategic account plans, coordinating cross-functional teams, and ensuring client satisfaction. Travel up to 40% may be required; strong communication and project management skills are essential.

Formación

• Bachelor's degree in business, marketing, finance, healthcare administration or related area of study, or equivalent combination of education and/or work experience; HS diploma from an accredited school or equivalent GED required
• 5 years of client service work experience to include 2 years of sales and/or account management experience in healthcare or pharmacy benefit management industry
• Must be eligible to work in the United States without the need for work visa or residency sponsorship

Responsabilidades

• Develop and maintain key relationships with Plan's account and pharmacy teams, and with corresponding consultants/brokers; maintain an intimate understanding of the industry and assigned account trends, challenges, priorities, and adopted products and services to influence the development and prioritization of strategic plans
• Maintain and drive strategic master account plans to ensure client engagement and satisfaction; drive cross-functional alignment between Prime and the strategic plan of the client, ensuring contract compliance and measurement of key deliverables
• Establish key internal relationships to advocate for client interests and help drive enterprise solutions that meet Prime and client priorities; work with Account Manager to ensure member and client service excellence and satisfaction
• Lead client meetings as aligned to the account management principles, including but not limited to: identifying meeting objectives and participants, ensuring adequate preparation and presentation materials, disseminating and uploading meeting materials in client portal, and working across extended teams to ensure appropriate follow through and documentation; drive superior client satisfaction and engagement in all client interactions, including the co-development and implementation of the pharmacy master account plan per client
• Lead the proactive and strategic consultation efforts in partnership with account teams to maximize pharmacy spend through client renewals and the adoption of new or expanded use of Prime's products and services
• Educate groups on current topics in the industry, new product developments, and the competitive landscape; provide collateral materials and support when necessary to help facilitate the sales process; assist with client external audits, client presentations, client visits, and health fairs, as needed
• Manage the end-to-end Request For Proposal (RFP) process for renewing groups, including the development of a contract renewal project plan; proactively analyze contract language and/or requirements, standardize where appropriate, and mitigate conflicting terms
• Document interactions with assigned accounts and input into the Salesforce CRM tool, including but not limited to meeting agendas and notes, identified dependencies or risks, key decision points and outcomes, and any next steps, agreed actions and responsibly parties; ensure the appropriate data is captured within Salesforce in order for the tool to be leveraged as a source of truth for the overall client relationship (i.e., client interactions, products pitched and deployed, decision records, etc.)
• Other duties as assigned

Conocimientos

Interpersonal skills

Ability to travel

Matrixed team environment

Attention to detail

Educación

Bachelor's degree in business/marketing/finance/healthcare administration or related field

HS diploma or equivalent GED

Descripción del empleo

Prime Therapeutics is seeking an Employer Account Executive for a remote role. You will manage relationships with plan teams, optimize pharmacy spend, and lead the renewal and expansion of Prime's products and services across assigned accounts.

Responsibilities include developing strategic account plans, coordinating cross-functional teams, and ensuring client satisfaction. Travel up to 40% may be required; strong communication and project management skills are essential.