Remote Employee Benefits Account Manager — Leadership & Growth

Insurance Office of America; Rincon (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Professional growth and careerProgress

Respectful culture and work-life bal

Job summary

Insurance Office of America is seeking an Account Manager – Employee Benefits to oversee an assigned book of business, lead an account team, and ensure excellent client service across the board. The role emphasizes managing onboarding, renewals, data gathering, and effective communication with clients and carriers.

The ideal candidate will have 5+ years of industry experience, active licenses, and strong MS Office skills, with a focus on accuracy and relationship building across a

Qualifications

• 5+ years of industry experience.
• Active licensing required.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring performance requirements are met and no liability occurs.
• Lead the account team with a strong work ethic and positive attitude, providing support to others.
• Direct daily activities of Account Coordinators, assign tasks, communicate expectations, monitor execution, and recommend corrective actions.
• Identify and act on sales opportunities to grow IOA business.
• Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings.
• Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings.
• Build and improve client relationships, seek feedback, and implement improvements.
• Advocate for clients and carriers to ensure mutually beneficial outcomes.
• Identify and implement value-added solutions for clients.
• Support team training and development, promote a positive work environment, and seek continuous improvement.
• Maintain transparent communication with Producers and team members.
• Ensure adherence to company policies and industry standards.

Skills

Client management

Customer service

Communication

Organizational skills

MS Office

Licensing (active)

Education

High School Diploma

Job description

Insurance Office of America is seeking an Account Manager – Employee Benefits to oversee an assigned book of business, lead an account team, and ensure excellent client service across the board. The role emphasizes managing onboarding, renewals, data gathering, and effective communication with clients and carriers.

The ideal candidate will have 5+ years of industry experience, active licenses, and strong MS Office skills, with a focus on accuracy and relationship building across a