Remote EMEA Account Growth Lead (AI & WhatsApp)

Connectly Inc; United States; Remoto; USD 70.000 - 105.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote role

Competitive pay, bonus & equity

Unlimited Time Off

Flexible Work Hours

Supportive learning environment

Diversity and inclusion

Descrizione del lavoro

Connectly Inc. is seeking an experienced Account Manager to own and grow a portfolio of EMEA accounts, spanning SMB to enterprise clients. You will run strategic reviews, coordinate with Product, Engineering and Marketing, and drive renewals while expanding relationships.

Based in Athens, Greece, you will leverage HubSpot and data analytics to forecast and report, with a strong emphasis on cross-cultural communication and AI-enabled customer engagement.

Competenze

• 4+ years of experience in Account Management or other sales role at a B2B SaaS/CX/martech company.
• Multi-country, multi-industry book of business; SMB and enterprise relationships in parallel.
• Experience with HubSpot (or comparable CRM) and data/BI tools for reporting.
• Fluent business English; strong cross-cultural communication for Europe, Gulf, Levant and North Africa.

Mansioni

• Own and grow a portfolio of EMEA accounts, understanding each client's business needs, challenges and goals.
• Run regular check-ins and strategic business reviews to align on objectives and tailored solutions.
• Manage renewals, expansion and account retention; anticipate and resolve client concerns, escalate when needed.
• Coordinate with Product, Engineering, Marketing and Customer Success to ensure smooth delivery.

Conoscenze

Account management

Fluent English

Cross-cultural communication

Data literacy

Independent, organized

Reading API docs

Strumenti

HubSpot

Zendesk

CRM software

BI tools

Descrizione del lavoro

Connectly Inc. is seeking an experienced Account Manager to own and grow a portfolio of EMEA accounts, spanning SMB to enterprise clients. You will run strategic reviews, coordinate with Product, Engineering and Marketing, and drive renewals while expanding relationships.

Based in Athens, Greece, you will leverage HubSpot and data analytics to forecast and report, with a strong emphasis on cross-cultural communication and AI-enabled customer engagement.