Remote-Eligible Quality Programs Manager

Capital District Physicians’ Health Plan, Inc.; City of Rochester (NY); Remote; USD 79,000 - 142,000; Full time

Job summary

Capital District Physicians’ Health Plan, Inc. is seeking a Program Manager to lead complex programs, ensuring accreditation, CMS/DOH compliance and a high level of member experience. You will coordinate with management and stakeholders to deliver timely submissions and drive measurable improvements.

The role requires seasoned project leadership, governance, and vendor management with a focus on quality measurement, dashboards, and cross-functional collaboration across the organization.

Qualifications

• Bachelor’s degree in Nursing, Business or Healthcare Admin with 5+ years related experience.
• PMI/PMP certification preferred.
• Knowledge of quality improvement and regulatory compliance.
• Strong leadership and cross-functional team skills.
• Excellent communication across all management levels.

Responsibilities

• Lead multiple complex programs and ensure timely completion.
• Coordinate with stakeholders and committees.
• Develop program plans, dashboards and governance.
• Oversee vendor/auditor/regulator relationships.
• Monitor budgets, staffing and risk.

Skills

Communication skills

Project management

Quality improvement

Vendor management

Leadership

Analytical skills

Cross-functional collaboration

Education

Bachelor's degree in Nursing/Business/Healthcare Administration/Analytics/PM

Master's degree preferred

Job description

Capital District Physicians’ Health Plan, Inc. is seeking a Program Manager to lead complex programs, ensuring accreditation, CMS/DOH compliance and a high level of member experience. You will coordinate with management and stakeholders to deliver timely submissions and drive measurable improvements.

The role requires seasoned project leadership, governance, and vendor management with a focus on quality measurement, dashboards, and cross-functional collaboration across the organization.