Remote-Eligible Patient Scheduling Coordinator

Ashealthnet; Kettering (OH); Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Life insurance

Disability insurance

Employee Assistance Program

Paid time off

Job summary

Alternate Solutions Health Network is seeking a Patient Scheduling Coordinator in Kettering, OH. Training occurs onsite, then the role transitions to remote work with a Monday–Friday evening and weekend schedule.

You will support field staff by scheduling visits, ensuring compliant care plans, and maintaining timely communication with patients and caregivers. We value compassionate communication, attention to detail, and teamwork.

Qualifications

• High-School graduate or equivalent required.
• Associate's degree preferred.
• At least one year of experience in the health care industry and home care desirable.

Responsibilities

• Customer Service: respond promptly to patient inquiries and coordinate with supervisor regarding concerns.
• Operations: manage daily workflow in company database and prepare reports.
• Policies: follow Medicare guidelines including LUPA, reassessments, and supervisory visits.
• Collaboration: match patients with field staff by skills and personality.
• Compliance: address missed, declined, unverified, and reassigned visits with staff.
• Teamwork: support coworkers and participate in on-call requirements.

Skills

Compassionate communication

Attention to detail

Problem solving

Education

High school diploma or equivalent

Associate's degree preferred

Job description

Alternate Solutions Health Network is seeking a Patient Scheduling Coordinator in Kettering, OH. Training occurs onsite, then the role transitions to remote work with a Monday–Friday evening and weekend schedule.

You will support field staff by scheduling visits, ensuring compliant care plans, and maintaining timely communication with patients and caregivers. We value compassionate communication, attention to detail, and teamwork.