Remote-Eligible Medical Support Assistant, Community Care

U.S. Department of Veterans Affairs; Minneapolis (MN); Remote; USD 48,000 - 63,000; Full time

Benefits offered by this job

Telework eligible

Job summary

Veterans Health Administration in Minneapolis seeks a Medical Support Assistant to provide clerical and administrative support within the Community Care department. The role involves scheduling patient consults, coordinating care, and managing referrals with attention to policies and timelines.

The incumbent will verify provider orders, communicate care details to patients, and collaborate with nursing teams to ensure timely access to services. Telework is eligible for this position.

Qualifications

• Scheduling appointments and coordinating care within Community Care processes.
• Maintaining accurate patient data and documentation across systems.
• Communicating effectively with patients, providers, and nursing teams.

Responsibilities

• Schedule and reschedule patient consults across services.
• Verify provider orders and communicate care details to patients.
• Maintain and update databases and documentation for referrals.

Skills

Scheduling

Patient communication

Data entry

Team collaboration

Job description

Veterans Health Administration in Minneapolis seeks a Medical Support Assistant to provide clerical and administrative support within the Community Care department. The role involves scheduling patient consults, coordinating care, and managing referrals with attention to policies and timelines.

The incumbent will verify provider orders, communicate care details to patients, and collaborate with nursing teams to ensure timely access to services. Telework is eligible for this position.