PM&R Administrative Medical Support Specialist

U.S. Department of Veterans Affairs; Minneapolis (MN); On-site; USD 54,000 - 70,000; Full time

Job summary

The U.S. Department of Veterans Affairs in Minneapolis is seeking an Advanced Medical Support Assistant in the Physical Medicine & Rehab service to support administrative operations for patient care.

You will handle scheduling, patient reception, telephone messages, and coordination of consults under clinic rules; telework is not available, and this is a federal position with standard benefits.

Qualifications

• Education credentials recognized by the U.S. Department of Education are required to qualify for federal employment.
• Foreign education may be credited if accompanied by a Certificate of Foreign Equivalency.

Responsibilities

• Sets and adjusts short-term priorities and ensures timely completion of workload.
• Performs administrative functions to support clinic operations: answering calls, receiving patients and visitors, scheduling appointments, managing consults, and maintaining supplies.
• Follows clinic scheduling rules, communicates information timely, and uses email and verbal communication appropriately.
• References urgent medical questions to healthcare team members and handles customer complaints; routine telework is not available.

Education

Education recognized by the U.S. Department of Education

Job description

The U.S. Department of Veterans Affairs in Minneapolis is seeking an Advanced Medical Support Assistant in the Physical Medicine & Rehab service to support administrative operations for patient care.

You will handle scheduling, patient reception, telephone messages, and coordination of consults under clinic rules; telework is not available, and this is a federal position with standard benefits.