Income Maintenance Caseworker (Telework Eligible)

Commonwealth Of Pennsylvania; McConnellsburg (PA); Hybrid; USD 53,000 - 81,000; Full time

Benefits offered by this job

Free parking

Job summary

Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker for the Fulton County Assistance Office in McConnellsburg, PA. The role focuses on determining eligibility for multiple assistance programs and guiding customers through the process in a supportive office setting.

After completing an 8-week IMSTP training, you will perform duties in an office environment, including interviews, data entry, and thorough case documentation, with a typical 37.5-hour work week and potential

Qualifications

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor’s degree.
• Any equivalent combination of experience and training.

Responsibilities

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers.
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances.
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions.
• Data Entry: Enter information into automated systems and perform manual calculations for case processing.
• Case Documentation: Write clear and thorough case comments to record changes and document decisions.
• Deadline Management: Complete all assigned work within required timeframes and established procedures.

Skills

Interviewing

Data analysis

Policy interpretation

Education

Bachelor's degree

Job description

Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker for the Fulton County Assistance Office in McConnellsburg, PA. The role focuses on determining eligibility for multiple assistance programs and guiding customers through the process in a supportive office setting.

After completing an 8-week IMSTP training, you will perform duties in an office environment, including interviews, data entry, and thorough case documentation, with a typical 37.5-hour work week and potential