Remote-Eligible Global Sales Trainer (Bilingual)

Western Union; Austin (TX); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Ins.

Paid Time Off

Parental Leave

Global Adoption Assistance

401K Plan

Job summary

Western Union is seeking a Training and Sales enablement professional to design and deliver sales training across regions in a remote capacity, with up to 75% travel. You will collaborate with Sales leadership to tailor onboarding, reinforce sales strategies, and coach teams in a dynamic fintech environment.

You will coordinate content with Product, Development, and Release Management, drive resource usability, and enhance knowledge repositories to support a high-performing sales organization.

Qualifications

• 3+ years progressive, related experience in a role that demonstrates an ability to develop and deliver training content and work across teams/departments.
• 3+ years of experience with principles and methods of training, and experience teaching and instructing individuals and groups in a professional setting using a variety of techniques and modalities.
• Solid written and verbal communication skills
• Bilingual Skills required: English and Spanish

Responsibilities

• Design and implement sales training programs for the Sales team including, but not limited to, onboarding for new sales team members, reinforcing sales strategy and methodology, conveying best practices, improving knowledge repositories, and refining sales engagements through coaching and feedback to sales leaders.
• Work closely with Sales leadership to identify ongoing training opportunities for new and current employees. Travel to new and current sales team member districts to perform refresher training.
• Accompany the Sales Team on off-site team visits to participate in observation exercises to prioritize training needs by team and proactively address gaps in knowledge and content.
• Promote consumption of training resources by assessing and improving usability, availability, relevancy, and awareness.
• Deliver training content using a variety of media and methods, including, but not limited to, in-person lectures and discussion, behavioral learning and simulations (role‑playing), documented instruction, and various e‑learning or distance-based options.
• Identify and coordinate product training needs by monitoring upcoming releases and collaborating with other teams including Product, Development, and Release Management.
• Coordinate and plan logistics (agenda, room setup, A/V, catering, presenters, etc.) for training events, sales meeting and conferences.
• Travel up to 75% of the time.

Skills

Training design

Cross-functional collaboration

Bilingual English/Spanish

Education

Bachelor's Degree Business or related field

Job description

Western Union is seeking a Training and Sales enablement professional to design and deliver sales training across regions in a remote capacity, with up to 75% travel. You will collaborate with Sales leadership to tailor onboarding, reinforce sales strategies, and coach teams in a dynamic fintech environment.

You will coordinate content with Product, Development, and Release Management, drive resource usability, and enhance knowledge repositories to support a high-performing sales organization.