Global Sales Trainer — Remote & Travel

Western Union; Odessa (TX); Hybrid; USD 90,000 - 95,000; Full time

Benefits offered by this job

Health insurance options

401K Plan

Parental Leave

Paid Time Off

Job summary

Western Union is seeking a Sales Training Specialist to design and deliver programs that onboard and upskill the Sales team, reinforce strategy, and raise performance across the company. The role requires strong communication skills, bilingual English/Spanish, and a Bachelor's degree in Business or a related field.

You will collaborate with Sales leadership, Product, and Release Management, and travel up to 75% to deliver onsite and virtual training.

Qualifications

• 3+ years progressive experience in training content development across teams.
• Experience teaching using multiple modalities in professional settings.
• Strong written and verbal communication skills.

Responsibilities

• Design and implement sales training programs for the Sales team including onboarding, reinforcing sales strategy and methodology, conveying best practices, improving knowledge repositories, and refining sales engagements through coaching and feedback to sales leaders.
• Work closely with Sales leadership to identify ongoing training opportunities for new and current employees.
• Travel to new and current sales team member districts to perform refresher training.
• Accompany the Sales Team on off-site team visits to participate in observation exercises to prioritize training needs by team and proactively address gaps in knowledge and content.
• Promote consumption of training resources by assessing and improving usability, availability, relevancy, and awareness.
• Deliver training content using a variety of media and methods, including in-person lectures and discussion, behavioral learning and simulations (role-playing), documented instruction, and various e-learning or distance-based options.
• Identify and coordinate product training needs by monitoring upcoming releases and collaborating with other teams including Product, Development, and Release Management.
• Coordinate and plan logistics (agenda, room setup, A/V, catering, presenters, etc.) for training events, sales meeting and conferences.
• Travel up to 75% of the time.

Skills

Bilingual English and Spanish

Education

Bachelor's Degree Business or related field

Job description

Western Union is seeking a Sales Training Specialist to design and deliver programs that onboard and upskill the Sales team, reinforce strategy, and raise performance across the company. The role requires strong communication skills, bilingual English/Spanish, and a Bachelor's degree in Business or a related field.

You will collaborate with Sales leadership, Product, and Release Management, and travel up to 75% to deliver onsite and virtual training.