Remote-Eligible Commercial Lines Account Manager

Insurance Office of America; Isla Vista (CA); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth opportunities

Supportive teammates and rewarding env

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines in Southern California. The role focuses on managing a book of business, ensuring retention, and supporting new business through day-to-day admin and client service.

Hybrid work setup available in Aliso Viejo, LA County, Ontario, San Diego, or Santa Barbara locations. The ideal candidate will have 3-5 years in account management or 5+ years in insurance, with an active P&C license (CIC preferred).

Qualifications

• 3-5 years of account management experience, or 5+ years in the insurance industry.
• Active property & casualty licensing is required; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.

Skills

Account management

P&C license

CIC designation

Analytical skills

Customer service

MS Office

Education

High School Diploma

Tools

MS Office

Agency management systems

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines in Southern California. The role focuses on managing a book of business, ensuring retention, and supporting new business through day-to-day admin and client service.

Hybrid work setup available in Aliso Viejo, LA County, Ontario, San Diego, or Santa Barbara locations. The ideal candidate will have 3-5 years in account management or 5+ years in insurance, with an active P&C license (CIC preferred).