Hybrid/Remote Commercial Lines Account Manager - CA

Insurance Office of America; Arcadia (CA); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays & vacation

Career growth opportunities

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines in Southern California with hybrid work flexibility. The role supports an assigned book of business, ensuring retention and assisting with new business in a dynamic environment.

The ideal candidate has 3–5 years in account management, strong insurance knowledge, and an active P&C license. Collaboration with a client-focused team is essential for delivering top-tier service.

Qualifications

• 3–5 years of account management experience or 5+ years in the insurance industry.
• Strong knowledge of insurance brokerage and client needs.
• Active property & casualty licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring accuracy.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals; conduct client research and negotiate coverages.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms; ensure data accuracy.

Skills

Account management

Analytical skills

Customer service

Communication

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines in Southern California with hybrid work flexibility. The role supports an assigned book of business, ensuring retention and assisting with new business in a dynamic environment.

The ideal candidate has 3–5 years in account management, strong insurance knowledge, and an active P&C license. Collaboration with a client-focused team is essential for delivering top-tier service.