Account Manager - Commercial Lines (CA) – Hybrid/Remote

Insurance Office of America; Simi Valley (CA); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Competitive salaries

Company-paid health insurance

401K with employer match

Professional growth opportunities

Work-life balance

Job summary

Insurance Office of America in Southern California is seeking an Account Manager - Commercial Lines to manage an assigned book of business, retain clients, and support new business in a hybrid work setting (Aliso Viejo/LA County area).

The ideal candidate has 3–5 years in account management (or 5+ years in insurance), active P&C license (CIC preferred), strong analytical and customer-service skills, and proficiency with MS Office.

Qualifications

• 3–5 years in account management, or 5+ years in insurance industry.
• Active property & casualty licensing; CIC or equivalent preferred
• Strong analytical, problem-solving and decision-making skills
• Exceptional customer service, communication, multitasking and organizational skills
• Proficiency with MS Office (Outlook, Word, Excel)

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues and ensuring accuracy.
• Renewals: monitor expirations, prepare submissions, negotiate coverages and present proposals.
• Maintain agency systems and carrier/vendor platforms with accurate data.

Skills

Analytical skills

Problem solving

Decision making

Customer service

Communication

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America in Southern California is seeking an Account Manager - Commercial Lines to manage an assigned book of business, retain clients, and support new business in a hybrid work setting (Aliso Viejo/LA County area).

The ideal candidate has 3–5 years in account management (or 5+ years in insurance), active P&C license (CIC preferred), strong analytical and customer-service skills, and proficiency with MS Office.