Remote/Hybrid Account Manager - Commercial Lines (CA)

Insurance Office of America; South Pasadena (CA); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid time off

Career growth

Supportive team

Community service

Job summary

Insurance Office of America seeks an Account Manager - Commercial Lines to manage an assigned book of business, drive retention, and support new business development in a hybrid role across Southern California (Aliso Viejo, LA County, Ontario, San Diego or Santa Barbara).

The ideal candidate has 3–5 years of account management experience or 5+ years in insurance, active P&C licensing (CIC preferred), strong analytical and customer service skills, and proficiency with MS Office.

Qualifications

• 3-5 years of account management experience, or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Required active property & casualty licensing; CIC designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Maintain policy expirations and renewals; monitor accounts receivable.
• Direct daily activities of the account management team and communicate workload status.
• Maintain agency management systems and carrier/vendor platforms for accuracy.

Skills

Account management

Insurance brokerage knowledge

P&C licensing

Education

High School Diploma

CIC designation

Tools

MS Office

Job description

Insurance Office of America seeks an Account Manager - Commercial Lines to manage an assigned book of business, drive retention, and support new business development in a hybrid role across Southern California (Aliso Viejo, LA County, Ontario, San Diego or Santa Barbara).

The ideal candidate has 3–5 years of account management experience or 5+ years in insurance, active P&C licensing (CIC preferred), strong analytical and customer service skills, and proficiency with MS Office.