Remote-Eligible Applications Processing Supervisor

City of New York; New York (NY); Hybrid; USD 55,000 - 63,000; Full time

Job summary

SmartRecruiters, Inc. in New York, NY seeks a Principal Administrative Associate to supervise the Application Processing team under the Bronx Director of Operations.

You will oversee filings, cash handling, and customer inquiries, while coordinating daily workload and ensuring compliance with borough procedures. The position offers hybrid work with up to two remote days per week and opportunities within civil service pathways.

Qualifications

• Bachelor’s degree and two years of clerical/administrative experience, with supervisory duties.
• Associate degree and three years of clerical/administrative experience, including one year supervising staff.
• High school diploma and four years of clerical/administrative experience, including one year supervising.

Responsibilities

• Supervise the Application Processing team.
• Process Initial filings, Demos, Initial/Renewal Permits, PAA filings.
• Assign, review and accept items in eSubmit.
• Handle Borough Office cashier transactions.
• Manage safe and petty cash daily.
• Distribute daily workload and review lockbox reconciliations.
• Run ACRAF and Daily Cash Receipts Lockbox Summary.
• Respond to customer service inquiries by email and phone.

Skills

Team supervision

Cash handling

Customer service

Administrative support

Communication

Education

Bachelor's degree

Associate degree

High School diploma

Tools

eSubmit

DOB NOW PACO

PW2 filings

Job description

SmartRecruiters, Inc. in New York, NY seeks a Principal Administrative Associate to supervise the Application Processing team under the Bronx Director of Operations.

You will oversee filings, cash handling, and customer inquiries, while coordinating daily workload and ensuring compliance with borough procedures. The position offers hybrid work with up to two remote days per week and opportunities within civil service pathways.