Employment Processing Representative

HRA/DEPT OF SOCIAL SERVICES; World Trade Center (NY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

The Department of Social Services (DSS) recruitment team seeks a Principal Administrative Associate III to function as an Employee Processing Representative in New York City. The role involves guiding candidates through pre-appointment steps, verifying credentials, and using NYCAPS for personnel actions.

You will handle E-Hire and SCR forms, coordinate with city agencies, and ensure compliance with DCAS guidelines. Residency rules apply and 55-a program options are available.

Qualifications

• Bachelor’s degree with two years of clerical/administrative experience.
• Associate degree with three years of clerical/administrative experience incl. supervisory work.
• High school diploma with four years of clerical/administrative experience incl. supervisory work.
• Equivalency accepted: college credits substituted for experience with supervisory requirement.

Responsibilities

• Advise candidates on required documentation for pre-appointment criteria.
• Verify work experience and education documents for authenticity.
• Conduct in-depth interviews to assess suitability and qualifications.
• Authorize employment based on DCAS guidelines.
• Assist candidates with E-Hire and SCR applications.
• Input data into NYCAPS and generate system reports.

Education

Bachelor's degree + 2 years experience

Associate degree + 3 years experience

High school diploma + 4 years experience

Education/experience equivalency

Tools

NYCAPS

E-Hire

Job description

APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
Human Resources Solutions (HRS) support the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce.
Human Resources Solutions (HRS)/ Recruitment and Onboarding is recruiting for one (1) Principal Administrative Associate III to function as an Employee Processing Representative. The duties and responsibilities will be to:

• Advise prospective candidates the appropriate documentation required to satisfy pre-appointment interview criteria refers candidate to appropriate agencies (i.e., Board of Education, Vital Records) to secure- missing documentation.
• Verify work experience and education documents submitted by candidates for authenticity. Reviews processing documents returned to OSR and makes recommendations to the supervisor for further review and clarification.
• Evaluate candidates' acceptability for employment by conducting in-depth interviews, assessing candidates: suitability based on overall presentation, qualifications, performance, and Initiating Investigations to ensure that candidates satisfy job requirements.
• Authorize employment by determining candidates. qualifications for hiring based on agency guidelines established by the Department of Citywide Administrative Services (DCAS).
• Assist the candidates with their E-Hire application, State Clearance Registration (SCR) application necessary paper forms.
• Obtain collateral information on candidates by conferring with other city agencies and Initiating contact with both public and private sector employers.
• Input data into the New York City Automated Personnel System {NYCAPS) for each personnel action completed and updates/reviews existing information and generates system reports.

Hours/Shift: 9am to 5pm
PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty;
2. An associate degree or 60 semester credits from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above;
3. A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 year.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.