Remote Eligibility Specialist II - Self-Sufficiency

Florida; Tallahassee (FL); Hybrid; USD 32,000 - 57,000; Full time

Job summary

The Florida Department of Children and Families seeks an Eligibility Specialist II in Pinellas County within the Generic or Transitional Unit. Teleworking may be an option for this position. Salary is $1,424.46 - $2,493.56 bi-weekly, with a closing date of 11/03/2026.

Selected candidates will review complex cases, train staff, and lead continuous quality improvement efforts across the unit. Applicants should have related paraprofessional experience and an associate degree or higher.

Qualifications

• Two years paraprofessional experience in a position where the major responsibility was determining eligibility, conducting interviews, providing counseling, recruiting, billing or collecting accounts, checking credit, processing insurance policies or claims or providing customer service.
• An Associate's degree, or higher from an accredited college or university, Or 60 semester or 90 quarter hours, can substitute for the experience.
• Plus, minimum of one year work experience in the State of Florida Department of Children & Families Economic Self-Sufficiency Program as an Eligibility Specialist I in determining eligibility.
• Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center.
• The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
• VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements.

Responsibilities

• Reviewing and analyzing error-prone and complex cases to evaluate the quality of services.
• Conducting training and mentoring staff.
• Planning, evaluating, leading, and guiding staff towards continuous quality improvement.
• Correcting complex casework.

Skills

Public assistance knowledge

Problem-solving

Interviews

Communication skills

Record keeping

Education

Associate degree or higher

Tools

Personal computer

Job description

The Florida Department of Children and Families seeks an Eligibility Specialist II in Pinellas County within the Generic or Transitional Unit. Teleworking may be an option for this position. Salary is $1,424.46 - $2,493.56 bi-weekly, with a closing date of 11/03/2026.

Selected candidates will review complex cases, train staff, and lead continuous quality improvement efforts across the unit. Applicants should have related paraprofessional experience and an associate degree or higher.