Remote Electromechanical Field Service Technician

DOC Services, Inc.; Hicksville (NY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

DOC SERVICES in the United States seeks Electromechanical Field Service Technicians to perform preventive and reactive maintenance on various electromechanical equipment inside big box retail stores. Technicians work from home and travel to customer sites, providing electrical, mechanical, hydraulic and pneumatic service with a focus on uptime and customer satisfaction.

Responsibilities include fault diagnosis, on-site repairs, documentation via handheld devices, parts ordering, inventory upkeep

Qualifications

• High school diploma or GED required.
• Minimum two years of equipment repair experience or combination of training and experience.
• Strong electrical and mechanical knowledge; ability to read schematics.
• Use computer applications including Microsoft Office and call management software.
• Valid driver’s license with proof of insurance.

Responsibilities

• Perform billable work by maintaining, troubleshooting and servicing equipment.
• Abide by OSHA, customer and DOC safety regulations including PPE requirements.
• Respond to all service calls within customer expectations and DOC requirements.
• Provide all documentation as required by customer and DOC through handheld device.
• Travel to and from customer locations.
• Order the correct parts needed for the repair and maintain inventory.
• Arrive to job on-time and prepared with tools, instructions and safety equipment.
• Other duties as needed.

Skills

Electrical knowledge

Mechanical knowledge

Reading schematics

Documentation

Customer service

Education

High school diploma or GED

Tools

MS Office

Call management software

Job description

DOC SERVICES in the United States seeks Electromechanical Field Service Technicians to perform preventive and reactive maintenance on various electromechanical equipment inside big box retail stores. Technicians work from home and travel to customer sites, providing electrical, mechanical, hydraulic and pneumatic service with a focus on uptime and customer satisfaction.

Responsibilities include fault diagnosis, on-site repairs, documentation via handheld devices, parts ordering, inventory upkeep