Electromechanical Field Tech: On-Site Repairs

DOC Services, Inc.; St. Louis (MO); Remote; USD 48,000 - 68,000; Full time

Job summary

DOC Services, Inc. is seeking Electromechanical Field Service Technicians who work from home and travel to Big Box retail locations across the US to service electromechanical equipment.

The role emphasizes preventative/reactive maintenance, safety, and timely response to service calls while providing detailed on-site documentation. Ideal candidates have at least two years of repair experience, strong electrical/mechanical knowledge, and the ability to read schematics.

Qualifications

• High school diploma or GED.
• Minimum two years of equipment repair experience.
• Strong electrical and mechanical knowledge; ability to read schematics.
• Proficient with Microsoft Office and call management software.
• Understand safety regulations related to equipment repair.
• Organized, self-motivated and detail oriented.
• Valid driver’s license with clean record and proof of insurance.
• Satisfactory background check.
• Professional appearance and attitude.
• Written, verbal and electronic communication skills.

Responsibilities

• Perform billable work by maintaining, troubleshooting and servicing equipment.
• Abide by OSHA, customer and DOC safety regulations including PPE.
• Respond to service calls within customer expectations and DOC requirements.
• Provide documentation via handheld device.
• Perform cost-effective service and repairs while maintaining quality.
• Seek technical support on site to avoid delays.
• Be reachable by phone for reactive service repairs.
• Order and manage parts inventory.
• Arrive on time prepared with tools, parts and safety equipment.
• Travel to and from customer locations.
• Inventory reconciliation as scheduled.
• Return parts as requested.
• Evaluate preventable service problems and educate customers.
• Other duties as needed.

Skills

Electrical knowledge

Mechanical knowledge

Schematics reading

Documentation & reporting

Communication skills

Driver's license

Education

High school diploma or GED

Tools

MS Office

Call management software

Job description

DOC Services, Inc. is seeking Electromechanical Field Service Technicians who work from home and travel to Big Box retail locations across the US to service electromechanical equipment.

The role emphasizes preventative/reactive maintenance, safety, and timely response to service calls while providing detailed on-site documentation. Ideal candidates have at least two years of repair experience, strong electrical/mechanical knowledge, and the ability to read schematics.