Home-Based Electromechanical Field Technician

DOC Services; Town of Montana (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

DOC Services is seeking Electromechanical Field Service Technicians to perform preventative and reactive maintenance on a variety of electromechanical equipment in big box retail stores across the US. Technicians work from home base, responding to service calls, traveling to customer locations and maintaining safety standards.

Ideal candidates have at least two years of repair experience, strong electrical/mechanical knowledge and the ability to read schematics.

Qualifications

• High school diploma or GED required.
• Minimum two years of equipment repair experience or combination of training and experience.
• Strong electrical and mechanical knowledge; ability to read and understand schematics.
• Use computer applications including Microsoft Office and call management software.
• Know and understand safety regulations required as it relates to equipment repair.
• Strong organization skills; self-motivated and detail oriented.
• Valid driver's license and good driving record along with proof of insurance.
• Satisfactory background check is required.
• Maintain a professional appearance and behavior, and a positive attitude.
• Written, verbal and electronic communication skills.

Responsibilities

• Perform billable work by maintaining, troubleshooting and servicing equipment.
• Abide by OSHA, customer and DOC safety regulations including PPE requirements.
• Respond to service calls within customer expectations and DOC requirements.
• Provide documentation via handheld device.
• Perform cost effective service and repairs while maintaining quality.
• Seek technical support on-site to avoid delays.
• Be reachable by phone for reactive service repairs unless otherwise approved.
• Order correct parts needed for the repair.
• Maintain inventory and keep parts organized.
• Arrive on-time with tools, instructions and safety equipment.
• Travel to and from customer locations.
• Perform inventory reconciliation as scheduled.
• Return parts as requested in a timely fashion.
• Evaluate preventable service problems and educate or make recommendations.
• Other duties as needed.

Skills

Electrical knowledge

Mechanical knowledge

Read schematics

Microsoft Office

Communication skills

Organizational skills

Self-motivated

Detail oriented

Safety regulations

Education

High school diploma or GED

Tools

Call management software

Microsoft Office

Job description

DOC Services is seeking Electromechanical Field Service Technicians to perform preventative and reactive maintenance on a variety of electromechanical equipment in big box retail stores across the US. Technicians work from home base, responding to service calls, traveling to customer locations and maintaining safety standards.

Ideal candidates have at least two years of repair experience, strong electrical/mechanical knowledge and the ability to read schematics.