Remote Education Programs Operations Lead

Relativity; Lexington (KY); Hybrid; USD 66,000 - 100,000; Full time

Job summary

Relativity is seeking a Specialist to support education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences. The role includes automating processes, scheduling, LMS updates, and coordinating trainings and certifications.

You will work with Finance and Legal on contracts, drive process improvements, and contribute AI-driven innovations to scale operations. Collaboration with stakeholders is essential for timely program updates.

Qualifications

• 1-3 years of experience or similar track record.
• Strong attention to detail and communication skills.
• Curiosity and willingness to learn.

Responsibilities

• Support workspace creation, scheduling, LMS updates.
• Review and manage candidate flagged attempts.
• Answer customer inquiries related to education programs.
• Execute training contracts with Finance and Legal involvement.
• Run program logistics, create SOPs, and facilitate upskilling sessions.

Skills

Attention to detail

Communication

Curiosity

AI tools

Salesforce

Skilljar

Tools

Skilljar

Salesforce

AI tools

Job description

Relativity is seeking a Specialist to support education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences. The role includes automating processes, scheduling, LMS updates, and coordinating trainings and certifications.

You will work with Finance and Legal on contracts, drive process improvements, and contribute AI-driven innovations to scale operations. Collaboration with stakeholders is essential for timely program updates.