Remote Education Operations Specialist

Relativity

Springfield (IL)

Ibrido

USD 66.000 - 100.000

Tempo pieno

7 giorni fa

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Descrizione del lavoro

Relativity is seeking a Specialist to support execution of education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences. The role focuses on automation and efficiency, collaborating with Finance, Legal, and various stakeholders to refine contracts and processes.

Responsibilities include LMS updates, program logistics, and driving AI innovations to scale operations.

Competenze

1–3 years of experience in education programs or related field.
Strong attention to detail, excellent communication, curiosity.
Basic experience with Skilljar and AI tools.
Preferred experience with Salesforce, Skilljar.

Mansioni

Support workspace creation, scheduling, LMS updates
Review and manage candidate flagged candidate attempts
Scrub and answer customer inquiries in a timely fashion related to various education programs
Executes training and certification contracts, working with Finance and Legal to refine and improve
Run program logistics and create related SOPs and facilitate upskilling sessions related to scheduling trainings, workshops, webinars across internal systems and process improvement
Own projects, process improvements, and AI innovations to scale and eliminate manual processes
Track action items, schedules, and support timelines for team and stakeholders
Communicate program updates with stakeholders