Remote Education Operations & Automation Specialist

Relativity; Kentucky; Hybrid; USD 66,000 - 100,000; Full time

Job summary

Relativity is seeking a Specialist to support education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences and driving automation to increase efficiency.

You will manage scheduling, LMS updates, and contract execution with Finance and Legal while leading logistics for trainings, workshops, and webinars. Collaboration with cross-functional teams is essential to scale processes and reduce manual work.

Qualifications

• 1-3 years' experience in education programs or related roles.
• Strong attention to detail and excellent communication.
• Basic experience with Skiljar and AI tools.
• Preferred experience with Salesforce and Skilljar.

Responsibilities

• Support workspace creation, scheduling, LMS updates.
• Review and manage candidate flagged attempts.
• Scrub and answer customer inquiries related to education programs.
• Execute training and certification contracts with Finance and Legal to refine processes.
• Run program logistics and create SOPs; facilitate trainings, workshops, webinars across systems.

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

Skilljar

Salesforce

AI tools

Job description

Relativity is seeking a Specialist to support education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences and driving automation to increase efficiency.

You will manage scheduling, LMS updates, and contract execution with Finance and Legal while leading logistics for trainings, workshops, and webinars. Collaboration with cross-functional teams is essential to scale processes and reduce manual work.