Remote EDI Administrator I-II: Onboarding & QA

Lifetime Benefit Solutions, Inc.; Buffalo (NY); On-site; USD 33,000 - 61,000; Full time

Benefits offered by this job

Remote work opportunities

Job summary

Lifetime Benefit Solutions, Inc. is seeking an EDI Administrator to manage onboarding, testing, and production support for electronic submissions. You will contribute to process improvements, ensure privacy compliance, and support complex interfaces including SFTP and X12 transactions.

As you progress, you will participate in regression testing, document procedures, and mentor junior team members while coordinating with trading partners and vendors.

Qualifications

• Two or more years of customer service, electronic transaction support, or IT help desk related experience.
• Associates degree in business, information systems, or computer science preferred.
• Familiarity with GUIs and electronic connectivity systems/applications preferred.
• Understanding of claims routing and file specifications for inbound & outbound transactions preferred.

Responsibilities

• Supports IT and business teams with file movement and automation tasks.
• Loads files manually via SFTP when automation is unavailable.
• Performs basic testing of electronic submissions under guidance.
• Monitors daily electronic transactions and addresses issues within SLAs.
• Documents issues and communicates problems to management.
• Researches vendor inquiries and supports testing and onboarding of new formats.

Skills

Customer service

Communication skills

Problem analysis

Documentation & tracking

Attention to privacy

Triage & issue resolution

Education

Associates degree in business, information systems, or computer science

Tools

SFTP

GUI interfaces

ANSI X12 knowledge

Job description

Lifetime Benefit Solutions, Inc. is seeking an EDI Administrator to manage onboarding, testing, and production support for electronic submissions. You will contribute to process improvements, ensure privacy compliance, and support complex interfaces including SFTP and X12 transactions.

As you progress, you will participate in regression testing, document procedures, and mentor junior team members while coordinating with trading partners and vendors.