Remote ECM Territory Manager — Lead Field Care Team

ADP, Inc.; Fresno (CA); Remote; USD 73,000 - 80,000; Full time

Job summary

MedZed is seeking an ECM Territory Manager for Fresno County, CA. This remote, full-time role leads a team of up to 15 Community Health Navigators, driving outreach, care plans, and member engagement while ensuring HIPAA and regulatory compliance.

The position requires 40–50% travel, strong leadership, and experience managing a P&L within a health services context. You will collaborate with health plans and community partners to deliver value-based care.

Qualifications

• Minimum of 3-4 years’ experience managing teams in health, social, or community services.
• Strong analytical skills and comfort with data, dashboards, and reporting tools.
• Ability to manage a P&L and adapt to a fast-paced environment.
• Curious and relentless in driving improvements and leading teams.

Responsibilities

• Meet performance metrics, goals, and deadlines for the team and motivate them to exceed targets.
• Manage day-to-day operations for the territory, including performance and caseload reviews and tracking productivity.
• Engage with community-based organizations, health plans, and other partners.
• Provide ongoing coaching and development to the field team.

Skills

Leadership

Management

Analytical skills

Data & dashboards

Problem solving

Collaboration

Education

High School Degree or equivalent

Tools

Dashboards

Payroll systems

Job description

MedZed is seeking an ECM Territory Manager for Fresno County, CA. This remote, full-time role leads a team of up to 15 Community Health Navigators, driving outreach, care plans, and member engagement while ensuring HIPAA and regulatory compliance.

The position requires 40–50% travel, strong leadership, and experience managing a P&L within a health services context. You will collaborate with health plans and community partners to deliver value-based care.