Remote ECM Lead Care Coordinator

Pacific Health Group; United States; Remote; USD 40,000 - 44,000; Full time

Benefits offered by this job

Monthly stipend + mileage

PTO + paid sick time

11 paid holidays

4 paid volunteer hours per month

Employer-paid medical benefits (90%)

FSA

Disability insurance

EAP

401(k) with company match

Quarterly team events

Job summary

Pacific Health Group is seeking a Lead Care Coordinator to guide members through comprehensive care plans and coordinate services across medical, behavioral health, and community resources.

You will build trusted relationships through in-person visits, manage a 60–70 member caseload, and ensure timely documentation and collaboration with partners. This role is primarily remote for California residents.

Qualifications

• Valid California Driver’s License and active auto insurance meeting CA requirements
• Successful completion of background check (including MVR)
• Must successfully complete a Testlify skills assessment
• Must have a reliable working laptop for the first 21 days of employment (personal equipment stipend)
• Must have effective Time Management skills
• Must have internet speed of 300+ mbps download and 25+mbps upload
• Must be proficient in technology, including documentation systems, case management platforms, and communication tools

Responsibilities

• Manage a caseload of approximately 60–70 members
• Coordinate care across medical, behavioral health, and community services
• Document in real-time or by end of day using internal systems

Skills

Communication skills

Organization skills

Time management

Documentation

Tools

Documentation systems

Case management platforms

Communication tools

Job description

Pacific Health Group is seeking a Lead Care Coordinator to guide members through comprehensive care plans and coordinate services across medical, behavioral health, and community resources.

You will build trusted relationships through in-person visits, manage a 60–70 member caseload, and ensure timely documentation and collaboration with partners. This role is primarily remote for California residents.