Impactful ECM Lead Care Manager

Central Neighborhood Hlth Fdn; Santa Fe Springs (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

Central Neighborhood Health Foundation in Santa Fe Springs, CA seeks an ECM Lead Care Manager to lead risk assessments, care planning, and care coordination for high-need Medi-Cal members. You will work with leadership, providers, and housing/social services to connect patients to services and reduce hospitalizations.

The role requires strong communication, counseling, and organizational skills, plus experience with electronic medical records and care management for vulnerable populations.

Qualifications

• Must have ability to communicate effectively with patients, families, and care teams.
• Experience in case management and care coordination for high-need populations.
• Knowledge of housing, social, and community resources is a plus.

Responsibilities

• Lead comprehensive assessments and care plans for ECM participants.
• Coordinate with care teams, housing services, and Medi-Cal resources.
• Perform home or site visits and participate in interdisciplinary meetings.

Skills

Effective communication

Counseling

Interpersonal skills

Time management

Care coordination

HIPAA familiarity

Education

High school diploma

Bachelor’s degree preferred

Tools

Electronic Medical Records (EMR)

Job description

Central Neighborhood Health Foundation in Santa Fe Springs, CA seeks an ECM Lead Care Manager to lead risk assessments, care planning, and care coordination for high-need Medi-Cal members. You will work with leadership, providers, and housing/social services to connect patients to services and reduce hospitalizations.

The role requires strong communication, counseling, and organizational skills, plus experience with electronic medical records and care management for vulnerable populations.