Field-Based Enhanced Care Coordinator

Pacific Health Group; El Centro (CA); Hybrid; USD 40,000 - 44,000; Full time

Benefits offered by this job

PTO

Paid sick time

11 paid holidays

Volunteer hours

Employer-paid medical benefits

FSA

Disability insurance

EAP

401(k) with company match

Mileage reimbursement

Quarterly team events

Job summary

Pacific Health Group is seeking a Lead Care Coordinator to support Enhanced Care Management in the San Diego/Imperial County area. This field-based role focuses on addressing social determinants of health, coordinating care plans, and guiding members to needed services.

You will manage a caseload of 60–70 members, conduct 3–5 in-person visits daily, travel 60–70% within the county, and collaborate with medical, behavioral health, and community resources.

Qualifications

• Residency in hiring county is required.
• 3–5 years in case management, social services, or healthcare (preferred).
• Experience with Medi-Cal, CalAIM, or Enhanced Care Management (preferred).
• Working knowledge of healthcare systems and community resources is a plus.
• Excellent communication, organization, and time management skills.
• Proficiency with documentation systems and technology.
• Valid California Driver’s License and auto insurance; reliable vehicle.
• Willingness to travel up to 60–70% within the county.
• Testlify skills assessment required.
• Must have a reliable laptop for first 21 days (personal equipment stipend).
• Prefers bilingual Spanish.

Responsibilities

• Manage a caseload of approximately 60–70 members.
• Conduct 3–5 in-person visits per day (homes, shelters, community settings).
• Spend 60–70% of time in the field; travel locally within the hiring county (mileage reimbursed).
• Coordinate care across medical, behavioral health, and community services.
• Document in real-time or by end of day using internal systems.

Skills

Case management

Healthcare experience

Communication

Documentation systems

Time management

Travel willingness

Bilingual Spanish

Job description

Pacific Health Group is seeking a Lead Care Coordinator to support Enhanced Care Management in the San Diego/Imperial County area. This field-based role focuses on addressing social determinants of health, coordinating care plans, and guiding members to needed services.

You will manage a caseload of 60–70 members, conduct 3–5 in-person visits daily, travel 60–70% within the county, and collaborate with medical, behavioral health, and community resources.