Remote ECM Enrollment Specialist - Bilingual

MedZed; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

MedZed is looking for a full-time Enrollment Representative to work remotely and help connect underserved individuals with Community Health Navigators. You'll be engaging with the community to enroll qualified members into the ECM program, maintain accurate records, and ensure compliance with HIPAA regulations.

Ideal candidates are self-motivated problem-solvers with excellent communication skills and a willingness to work a 1:00pm to 9:00pm shift. Experience in healthcare or community services is a plus.

Qualifications

• 1–2 years’ experience in healthcare environment, social services or community‑based organizations.
• Call center or other sales experience.
• Availability to work a 1:00pm to 9:00pm shift.

Responsibilities

• Outreach and consent potential members.
• Accurately complete enrollment and eligibility documentation.
• Maintain accurate records in technology platform.

Skills

Excellent written and verbal communication skills

Bi‑lingual English and Spanish

Self-motivated and empathetic problem-solver

Education

High School diploma or equivalent

Job description

MedZed is looking for a full-time Enrollment Representative to work remotely and help connect underserved individuals with Community Health Navigators. You'll be engaging with the community to enroll qualified members into the ECM program, maintain accurate records, and ensure compliance with HIPAA regulations.

Ideal candidates are self-motivated problem-solvers with excellent communication skills and a willingness to work a 1:00pm to 9:00pm shift. Experience in healthcare or community services is a plus.