Remote Dutch - work remote in Greece

Employers from Greece; United States; À distance; USD 31 000 - 47 000; Plein temps

Avantages offerts par ce poste

Meal allowance card

Private health insurance

No weekends, no night shifts

Résumé du poste

Atlean World in the Netherlands/Belgium is seeking a dynamic customer service specialist to join a leading e-commerce platform. You will handle inbound inquiries from consumers and partners, resolving issues with care and efficiency across calls, chats, and emails.

No prior experience is required, though sales experience is a plus. The role offers full-time hours, an informal culture, no weekends or night shifts, and benefits like private health insurance and a meal allowance.

Qualifications

• C1 level in the support language (Dutch)
• B2 level in English for training purposes
• No prior experience required, but sales experience is preferred
• Advanced stress tolerance and PC knowledge
• Strong problem-solving and multitasking skills
• Eligible to work in Greece (EU citizenship or Greek work permit)

Responsabilités

• Handle inbound calls, chats, and emails from consumers and partners
• Assist with after-sales inquiries related to orders, payments, and complaints
• Utilize multiple internal and external tools to resolve issues
• Provide mentorship and training to new team members
• Contribute to maintaining high customer satisfaction metrics

Description du poste

at Atlean World

Join a dynamic team at a leading e-commerce platform in the Netherlands and Belgium, where you will play a crucial role in delivering exceptional customer service. As a part of a vibrant and informal work culture, you will engage with customers through various channels, ensuring their inquiries are addressed effectively and efficiently.

• Handle inbound calls, chats, and emails from consumers and partners
• Assist with after-sales inquiries related to orders, payments, and complaints
• Utilize multiple internal and external tools to resolve issues
• Provide mentorship and training to new team members
• Contribute to maintaining high customer satisfaction metrics

Requirements

What do you need to be successful at this job?

• C1 level in the support language (Dutch)
• B2 level in English for training purposes
• No prior experience required, but sales experience is preferred
• Advanced stress tolerance and PC knowledge
• Strong problem-solving and multitasking skills
• Eligible to work in Greece (EU citizenship or Greek work permit)

Benefits

By joining this role, this is what you can expect:

Full-time, flexible, auto-renewable Contract

• Gross salary x 14
• Extra Bonus
• Meal allowance card
• Private health insurance
• Mon-Fri, no weekends, no night shifts

Make it your Next Job Without Boundaries!