Dutch Speaker - Remote in Greece - Customer Support Pro

Employers from Greece; United States; Remote; USD 29,000 - 43,000; Full time

Benefits offered by this job

Meal allowance card

Private health insurance

Extra Bonus

Meal/transport stipend (bonus)

Job summary

Atlean World in the Netherlands and Belgium is seeking a customer support specialist to handle inbound calls, chats, and emails from consumers and partners. You will assist with after-sales inquiries, resolve issues using multiple tools, and mentor new team members to uphold service quality.

Role is full-time with a dynamic, informal culture. Dutch C1 and English B2 are required, and Greece work eligibility is needed. Training will be provided.

Qualifications

• C1 level in Dutch is required.
• B2 level in English for training purposes.
• No prior experience required, sales experience preferred.
• Strong stress tolerance and PC knowledge.
• Good problem-solving and multitasking skills.
• Eligible to work in Greece (EU citizenship or Greek work permit).

Responsibilities

• Handle inbound calls, chats, and emails from consumers and partners.
• Assist with after-sales inquiries related to orders, payments, and complaints.
• Utilize multiple internal and external tools to resolve issues.
• Provide mentorship and training to new team members.
• Contribute to maintaining high customer satisfaction metrics.

Skills

Dutch language

English language

Sales experience

Stress tolerance

PC knowledge

Problem solving

Multitasking

Job description

Atlean World in the Netherlands and Belgium is seeking a customer support specialist to handle inbound calls, chats, and emails from consumers and partners. You will assist with after-sales inquiries, resolve issues using multiple tools, and mentor new team members to uphold service quality.

Role is full-time with a dynamic, informal culture. Dutch C1 and English B2 are required, and Greece work eligibility is needed. Training will be provided.