Dutch Customer Experience Specialist

Atlean World; Ohio; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Private health insurance

Ticket Restaurant

Transportation allowance

Job summary

Atlean World is seeking a Dutch-speaking Customer Experience Specialist to join our multicultural team in Europe. You’ll respond to customers by phone, chat, and email, delivering friendly, solution-focused support while upholding our quality standards.

You’ll log interactions, maintain up-to-date records across systems, and grow with a fast-growing global CX firm. This permanent, full-time role requires EU residency and good English skills to collaborate across borders.

Qualifications

• Fluent in Dutch and good English
• Strong communication and active listening skills
• Problem-solving and can-do mindset
• Comfortable using computer systems and multitasking between tools
• Availability to work in shifts
• EU passport or Greek work permit (special cases reviewed by legal)
• High school diploma or equivalent
• Minimum B2 English

Responsibilities

• Help customers by phone, chat and email with a friendly, solution-focused attitude.
• Turn every conversation into a great experience and leave customers with a smile.
• Deliver the brand’s quality standards in every interaction.
• Keep customer records up to date by logging interactions in the relevant systems.
• Grow with your team by collaborating to improve the service.

Skills

Dutch language

English language

Communication skills

Active listening

Problem solving

Multitasking

Shift work

EU work eligibility

Education

High school diploma

Job description

About Atlean World
We’re an HR SaaS consultancy built around one idea: multicultural teams are the new normal. We specialize in multilingual markets and make your recruitment journey smoother, friendlier and a lot more enjoyable.

Why a Dutch Customer Experience Specialist role is great for your professional and personal development:

• Live in Athens, Greece and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

HOW YOUR DAY-TO-DAY IN THIS ROLE WOULD LOOK LIKE:

• Help customers by phone, chat and email, always with a friendly, solution-focused attitude.
• Turn every conversation into a great experience. You solve problems and leave customers with a smile.
• Deliver the brand’s quality standards in every interaction.
• Keep customer records up to date by logging interactions in the relevant systems.
• Grow with your team. Work side by side with colleagues to keep making the service better.

Requirements

What do you need to be successful at this job?

• Fluent in Dutch, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Availability to work in shifts
• EU passport or Greek work permit (special cases reviewed by legal)
• High school diploma or equivalent
• Minimum B2 English

By joining this role, this is what you can expect:

• Work for a fast-growing global CX and digital services firm
• Permanent Contract
• Private health insurance
• Ticket Restaurant
• Transportation allowance

Make it your Next Job Without Boundaries!

Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World

Please remember: your CV must be sent in English.

To join this journey, you should be a resident of a country within the European Union.