Dutch Customer Service Associate

Employers from Greece; United States; Remote; USD 19,000 - 24,000; Full time

Benefits offered by this job

Monthly gross salary 1300€

Monthly performance bonus 150€

14 salaries per year

Complete relocation support (flight to

4-week accommodation

Assistance finding an apartment

Real estate fee covered

Full-time job (5 days/week, 8-hour Sh)

Job summary

spekit is hiring Dutch Customer Service Associates to support a Netherlands-based e-shop with a wide range of products. The role is remote across Greece and comes with comprehensive relocation support.

You will be the primary contact for customer requests, handling calls, emails, and chats to resolve issues and ensure satisfaction. Native Dutch and good English are required, along with EU work eligibility.

Qualifications

• Native / near-native Dutch required.
• B2-level English skills required.
• Strong phone contact handling and active listening skills.
• Ability to multitask, prioritize and manage time effectively.
• Exceptional problem-solving and ability to respond to different types of characters.
• Adaptive skills and team spirit.
• European citizenship or work permit for Greece.

Responsibilities

• Be the primary point of contact for customer requests, representing the Netherlands’ leading online retailer.
• Listen to customers and provide solutions via phone, email or chat.
• Handle inquiries about product orders, payments and deliveries, including complaints.
• Maintain high customer satisfaction.
• Take the extra mile to engage customers.

Skills

Dutch language (native/near-native)

English (B2)

Phone handling

Multitasking

Problem solving

Adaptability & teamwork

EU work eligibility (Greece)

Job description

at speakit

Are you a Dutch speaker? Do you love communicating with people and provide them with solutions?

We are looking for Dutch Customer Service Associates to work for an e-shop in the Netherlands that offers general merchandising products in categories such as music, film, electronics, toys, jewelry, watches, baby products, gardening and DIY.

Pack your bags for Greece and work remotely all over the country!

What you will do:

• Be the primary point of contact for customer requests, representing the Netherlands’ leading online retailer
• Listen to what drives our customers and provide solutions either by phone calls, emails, or chats
• Handle inquiries about product orders, payments and deliveries, as well as customer complaints
• Maintain high customer satisfaction
• Take the extra mile to engage customers

Requirements

• Native /near-native level in Dutch
• B2-level English skills
• Strong phone contact handling and active listening skills
• Ability to multitask, prioritize and manage time effectively
• Exceptional problem-solving and ability to respond to different types of characters
• Adaptive skills and team spirit
• European citizenship or work permit for Greece

Benefits

• Monthly salary 1300€ gross
• 150€ Monthly Performance Bonus
• 14 salaries per year
• Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
• Full-time job (5 working days per week, 8-hour shifts)
• The best commissions in the market
• The possibility to learn with the best team
• Excellent career opportunity in a multinational industry leader