Dutch Speakers Wanted - Remote Anywhere in Greece

Employers from Greece

United States

Remote

USD 29,000 - 43,000

Full time

14 days+

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Benefits offered by this job

Meal allowance card
Private health insurance
Extra Bonus
Meal/transport stipend (bonus)

Job summary

Atlean World in the Netherlands and Belgium is seeking a customer support specialist to handle inbound calls, chats, and emails from consumers and partners. You will assist with after-sales inquiries, resolve issues using multiple tools, and mentor new team members to uphold service quality.

Role is full-time with a dynamic, informal culture. Dutch C1 and English B2 are required, and Greece work eligibility is needed. Training will be provided.

Qualifications

  • C1 level in Dutch is required.
  • B2 level in English for training purposes.
  • No prior experience required, sales experience preferred.
  • Strong stress tolerance and PC knowledge.
  • Good problem-solving and multitasking skills.
  • Eligible to work in Greece (EU citizenship or Greek work permit).

Responsibilities

  • Handle inbound calls, chats, and emails from consumers and partners.
  • Assist with after-sales inquiries related to orders, payments, and complaints.
  • Utilize multiple internal and external tools to resolve issues.
  • Provide mentorship and training to new team members.
  • Contribute to maintaining high customer satisfaction metrics.

Skills

Dutch language
English language
Sales experience
Stress tolerance
PC knowledge
Problem solving
Multitasking

Job description

at Atlean World

Join a dynamic team at a leading e-commerce platform in the Netherlands and Belgium, where you will play a crucial role in delivering exceptional customer service. As a part of a vibrant and informal work culture, you will engage with customers through various channels, ensuring their inquiries are addressed effectively and efficiently.

  • Handle inbound calls, chats, and emails from consumers and partners
  • Assist with after-sales inquiries related to orders, payments, and complaints
  • Utilize multiple internal and external tools to resolve issues
  • Provide mentorship and training to new team members
  • Contribute to maintaining high customer satisfaction metrics

Requirements

What do you need to be successful at this job?

  • C1 level in the support language (Dutch)
  • B2 level in English for training purposes
  • No prior experience required, but sales experience is preferred
  • Advanced stress tolerance and PC knowledge
  • Strong problem-solving and multitasking skills
  • Eligible to work in Greece (EU citizenship or Greek work permit)

Benefits

By joining this role, this is what you can expect:

Full-time, flexible, auto-renewable Contract

  • Gross salary x 14
  • Extra Bonus
  • Meal allowance card
  • Private health insurance
  • Mon-Fri, no weekends, no night shifts

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