Remote Donor Support Pro for Nonprofit Campaigns

Vocalink Connections; Minneapolis (MN); Remote; USD 18,000 - 21,000; Part time

Job summary

Vocalink Connections is a virtual call center offering remote contractor support for nonprofit fundraising campaigns in the United States. This role handles inbound calls only, with no outbound selling, as an independent contractor paid per hour.

Ideal candidates are dependable, tech-savvy, and capable of managing their own schedules while following established scripts and maintaining donor privacy and data accuracy.

Qualifications

• High school diploma or GED.
• Six months of remote customer-service experience or one year of onsite customer-service experience.
• Accurate typing and data-entry abilities.
• Ability to listen, speak, and navigate systems simultaneously.
• Dependability and strong personal accountability.
• The ability to work independently.
• A quiet, dedicated workspace.

Responsibilities

• Answer inbound donor calls professionally.
• Follow approved scripts without unnecessary deviation.
• Accurately record donation and pledge information.
• Confirm names, contact details, and transaction information.
• Move confidently between required computer systems.
• Protect donor privacy and confidential information.
• Maintain quality and compliance standards.
• Arrive on time for every accepted servicing interval.
• Meet campaign performance expectations.

Skills

Customer-service experience

Typing accuracy

Independent worker

Education

High school diploma or GED

Job description

Vocalink Connections is a virtual call center offering remote contractor support for nonprofit fundraising campaigns in the United States. This role handles inbound calls only, with no outbound selling, as an independent contractor paid per hour.

Ideal candidates are dependable, tech-savvy, and capable of managing their own schedules while following established scripts and maintaining donor privacy and data accuracy.