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Job summary
A humanitarian-focused nonprofit is seeking a detail-oriented Donor Relations Coordinator to support its fundraising operations. This fully remote, temporary position is ideal for someone with strong customer service skills and previous donor relations experience. Responsibilities include responding to inquiries, coding donations, and maintaining organized records. Candidates should possess excellent written communication skills and proficiency in tools like Excel and Google Suite. Local candidates to Washington, DC are preferred for training purposes.
Qualifications
Prior customer service or donor relations experience required.
Strong written communication skills and comfort engaging with donors.
High attention to detail and the ability to manage repetitive tasks with accuracy.
Responsibilities
Respond to donor inquiries via email using established templates.
Review and filter incoming comments to identify important donor preferences.
Accurately code donations and maintain organized records.
Support the team with administrative duties related to fundraising.
Skills
Customer service skills
Written communication
Proficiency in Excel
Proficiency in Google Suite
Attention to detail
Job description
A humanitarian-focused nonprofit is seeking a detail-oriented Donor Relations Coordinator to support its fundraising operations. This fully remote, temporary position is ideal for someone with strong customer service skills and previous donor relations experience. Responsibilities include responding to inquiries, coding donations, and maintaining organized records. Candidates should possess excellent written communication skills and proficiency in tools like Excel and Google Suite. Local candidates to Washington, DC are preferred for training purposes.