Remote Donor CRM Manager — Data Stewardship

Unitarian Universalist Association; United States; Remote; USD 63,000 - 74,000; Full time

Benefits offered by this job

Health insurance support

Retirement match

Generous PTO

Job summary

The Unitarian Universalist Association seeks a Donor Database Manager to maintain data integrity in Virtuous CRM, manage Raiser's Edge imports, and implement data governance policies. You will train staff, coordinate with IT and Data Services, and support fundraising operations from an offsite location with travel to major airports as needed.

Qualifications include a Bachelor’s degree and 3–5 years Raiser's Edge experience, advanced Excel skills, and a commitment to equity and anti-racism

Qualifications

• Bachelor’s degree or equivalent required.
• 3–5 years of Raiser's Edge experience including Admin and Config
• Advanced Excel skills and ability to perform complex mail-merge
• Detail-oriented, analytical, collaborative, and organized
• Understanding of anti-racism, anti-oppression, and multiculturalism

Responsibilities

• Manage annual documentation audit with Stewardship and Development team.
• Ensure database integrity by identifying and documenting data cleanup processes.
• Recommend data retention and storage policies.
• Collaborate with cross-functional teams to ingest data from UUA systems and APIs.
• Provide staff trainings on data entry and policies as needed.
• Serve Help Desk support for Virtuous CRM inquiries.
• Monitor helpdesk tickets and coordinate staff training opportunities.
• Import households from Raiser's Edge to Virtuous CRM quarterly using Omatic integration.
• Support Gift and Legacy data processes and reconciliation with Finance.
• Develop and maintain communication channels around Virtuous CRM changes.
• Drive process improvements for acknowledgement letters and receipts.

Skills

Attention to detail

Analytical thinking

Collaboration

Project management

Staff training

Education

Bachelor’s degree or equivalent

Tools

Raiser’s Edge

Omatic Integration

Virtuous CRM

Excel (Advanced)

Job description

The Unitarian Universalist Association seeks a Donor Database Manager to maintain data integrity in Virtuous CRM, manage Raiser's Edge imports, and implement data governance policies. You will train staff, coordinate with IT and Data Services, and support fundraising operations from an offsite location with travel to major airports as needed.

Qualifications include a Bachelor’s degree and 3–5 years Raiser's Edge experience, advanced Excel skills, and a commitment to equity and anti-racism