Raiser's Edge CRM Lead — Remote Fundraising Data Expert

Shepherds College; Union Grove (WI); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health, dental, vision, and life

Funded HSA

401(k) match

6+ weeks PTO

$1,000 annual completion bonus

Education assistance

Telehealth and EAP

Job summary

Shepherds College seeks a Raiser's Edge Database Manager to act as the CRM system expert, ensuring donor data integrity and secure, structured information to drive fundraising and engagement strategies.

The role can be hybrid or remote, with responsibilities spanning data maintenance, security settings, integration management, and donor reporting. Collaboration with the Business Office and fundraising team is essential.

Qualifications

• 5+ years hands-on database administration in Blackbaud Raiser's Edge and Raiser's Edge NXT.
• Bachelor’s degree in information systems, business, or equivalent work experience.
• Mastery of Raiser's Edge features and functions; proficiency in Microsoft Office.
• Excellent communication, strong organization, and absolute discretion with confidential financial data.

Responsibilities

• Maintains all constituent records, including biographical, financial, relationship, and communication updates in Raiser’s Edge database.
• Enforces data entry standards, establishes system workflows, and performs global data hygiene.
• Oversees system configurations, security settings, user permissions, and standard software updates.
• Serves as the primary administrator and technical liaison for Raiser’s Edge and integrated third‑party tools (Import-Omatic, GiveCampus, iWave, Double the Donation, financial ledgers, etc.).
• Oversees accurate entry of donations and pledges.
• Creates fundraising & dashboard reports, donor queries, donor acknowledgement letters, and tax receipts.
• Works closely with Business Office to reconcile monthly fundraising revenue with general ledger.
• Creates & segments donor lists for direct mail campaigns, email marketing, and special events.
• Assists in prospect and donor research in support of major gift portfolios and donor moves management.
• Serves as the primary point of contact for internal technical troubleshooting and user questions.
• Delivers training materials to new and existing fundraising team members for optimal and uniform use and protection of CRM and supporting applications.

Skills

Raiser’s Edge

CRM administration

Data hygiene

Donor relations

Reporting dashboards

User training

Security settings

Third-party integrations

Financial reconciliation

Education

Bachelor’s degree in information systems, business, or equivalente

Tools

Import-Omatic

GiveCampus

iWave

Double the Donation

Raiser’s Edge NXT

Job description

Shepherds College seeks a Raiser's Edge Database Manager to act as the CRM system expert, ensuring donor data integrity and secure, structured information to drive fundraising and engagement strategies.

The role can be hybrid or remote, with responsibilities spanning data maintenance, security settings, integration management, and donor reporting. Collaboration with the Business Office and fundraising team is essential.