Remote District Merchandising & Field Ops Leader

2020 Companies; New Hanover Township (NJ); Remote; USD 43,000 - 53,000; Full time

Benefits offered by this job

Health/Dental/Vision

401K with matching

Paid Time Off

Paid Holidays

Partial Mobile Reimbursement

Scholarship opportunities

Employee Assistance Program

Job summary

2020 Companies is seeking a District Merchandising Manager to lead and develop a remote team of Field Merchandising Representatives within an NJ Hanover territory. You’ll coach staff, drive client merchandising programs, and ensure adherence to standards and KPIs.

The role emphasizes operational excellence, store-level execution, data-driven improvements, and collaboration with national leaders to optimize workflows and territory coverage.

Qualifications

• 5–7 years of retail merchandising, field operations, or multi-unit leadership experience.
• 1–2+ years of direct people leadership experience managing remote field teams.
• Experience hiring, coaching, developing, and managing employee performance.
• Experience supporting multiple retail locations and large geographic territories.
• Experience with merchandising, planograms, fixture installations, and retail execution preferred.

Responsibilities

• Directly lead, coach, mentor, and develop a team of Field Merchandising Representatives.
• Conduct one-on-one meetings, accountability reviews, coaching sessions, and recognition as needed.
• Foster a culture of accountability, teamwork, professionalism, and continuous improvement.
• Recruit, interview, hire, onboard, and retain top field talent.
• Identify high-potential employees and develop succession plans.
• Administer performance counseling, corrective action, recognition, and terminations in accordance with company policies.
• Lead team meetings, conference calls, and training sessions.
• Serve as the primary escalation point for field representatives within the assigned district.
• Ensure client work is completed accurately, on time, and within SLAs.
• Monitor payroll, timecards, mileage, expenses, and travel compliance.
• Oversee scheduling, staffing levels, workload balancing, and territory coverage.
• Partner with field representatives to optimize travel routes and maximize productivity.

Skills

Leadership

Coaching

Merchandising

Planograms

Field operations

People management

Data analysis

Communication

Education

Bachelor's degree preferred

Tools

Microsoft Office

Payroll systems

Field scheduling platforms

Job description

2020 Companies is seeking a District Merchandising Manager to lead and develop a remote team of Field Merchandising Representatives within an NJ Hanover territory. You’ll coach staff, drive client merchandising programs, and ensure adherence to standards and KPIs.

The role emphasizes operational excellence, store-level execution, data-driven improvements, and collaboration with national leaders to optimize workflows and territory coverage.