District Merchandising Manager

2020 Companies; Dallas (TX); Remote; USD 43,000 - 53,000; Full time

Benefits offered by this job

Health/Dental/Vision benefits

401K Matching

Paid Time Off

Paid Holidays

Remote work from home

Scholarship opportunities for employee

Employee Assistance Program

Leadership Development Program

Partial Mobile Reimbursement

Employee pricing for clients

Job summary

2020 Companies is seeking a remote District Manager of Field Merchandising and Installation to lead and develop a team of Field Merchandising Representatives across the Dallas market. The role focuses on delivering high-quality client work, driving operational excellence, and maintaining strong retailer relationships from a home-based office.

You will recruit, coach, and manage performance, ensuring on-time execution, route optimization, and adherence to client standards in a remote setting.

Qualifications

• Directly lead, coach, mentor, and develop a team of Field Merchandising Representatives.
• Foster a culture of accountability, teamwork, professionalism, and continuous improvement.
• Recruit, interview, hire, onboard, and retain top field talent.

Responsibilities

• Lead team meetings, conference calls, and training sessions.
• Serve as the primary escalation point for field representatives within the district.
• Monitor client work to ensure accuracy, timeliness, and adherence to SLAs.
• Oversee scheduling, staffing levels, workload balancing, and territory coverage.
• Partner with field reps to optimize travel routes and productivity.
• Monitor payroll, timecards, mileage, expenses, and travel compliance.

Skills

Team leadership

Coaching & development

Recruiting & onboarding

Performance management

Strategic planning

Job description

Job Type:

Regular

Work Location:

Market - SS - TX - Dallas

Overview:

2020 Companies is now hiring for a remote District Manager of Field Merchandising and Installation

Salary :

$48, 000 annually + annual bonus, paid quarterly

Our Benefits

• Total Target Compensation: $48,000
• Includes annual salary + quarterly incentive potential
• Work remotely, from home
• Health/Dental/Vision benefits
• 401K Program with matching
• Paid Time Off
• Paid Holidays
• Partial Mobile Reimbursement
• Scholarship opportunities for employees and direct family members
• Employee Assistance Program
• Leadership Development Program
• Employees special pricing for multiple clients

About Company

2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.

Job Description:

Leadership & Team Management

• Directly lead, coach, mentor, and develop a team of Field Merchandising Representatives
• Conduct one-on-one meetings, accountability reviews, coaching sessions, and recognition as needed
• Foster a culture of accountability, teamwork, professionalism, and continuous improvement
• Recruit, interview, hire, onboard, and retain top field talent
• Identify high-potential employees and develop succession plans
• Administer performance counseling, corrective action, recognition, and terminations in accordance with company policies
• Lead team meetings, conference calls, and training sessions
• Serve as the primary escalation point for field representatives within the assigned district

Operational Excellence

• Ensure all client work is completed accurately, on time, and within established service level agreements
• Monitor daily execution to ensure all scheduled work is accepted, completed, and documented appropriately
• Oversee scheduling, staffing levels, workload balancing, and territory coverage
• Partner with field representatives to optimize travel routes and maximize productivity
• Monitor payroll, timecards, mileage, expenses, and travel compliance
• Assist with field coverage by completing store visits or merchandising projects when business needs require
• Maintain proper market headcount to support current and future client demands

Client Execution & Merchandising

• Ensure consistent execution of merchandising standards, installations, resets, planograms, display maintenance, and break-fix services
• Conduct field audits to verify execution quality and compliance with client directives
• Ensure representatives accurately complete surveys, photographs, reporting, and required documentation using company systems
• Monitor quality metrics and proactively resolve execution issues before client escalation
• Partner with retailers and store leadership to maintain strong working relationships
• Ensure all representatives represent the company professionally while in stores

Performance Management

• Establish clear expectations and performance goals for all field representatives
• Monitor productivity, utilization, quality scores, completion rates, attendance, communication, and client satisfaction
• Utilize reporting, dashboards, and analytics to identify trends and opportunities for improvement
• Develop action plans to improve underperforming markets or representatives
• Ensure adherence to company policies, client requirements, safety standards, and operational procedures

Training & Development

• Deliver onboarding and ongoing training for new and existing field representatives
• Coach representatives on merchandising best practices, installation techniques, technology platforms, client expectations, and communication standards
• Ensure completion of all required certifications and training programs
• Identify individual development opportunities and create coaching plans that improve performance and career growth

Strategic Leadership

• Partner with the National Field Leader to execute company initiatives and operational